The eagerly awaited auction of baubles donated to Jamieson’s of Shetland to raise funds went live this morning. They were an instant hit, and when everything had been added, we looked forward to putting our feet up.
Unfortunately, it seems they were… a little too popular. Auctions are heavily dependant on emails for account set up and bid notifications. With the site experiencing traffic not seen since the airing of Island Medics, resulting emails caused the mail server to fail.
We’ve spent much of the evening resolving the issue and switched to a different set up.
Those who managed to register and start bidding before the auctions began may not have noticed any issues. It’s possible you may have missed notifications about being outbid however.
Sadly though, there have been many who signed up for accounts and didn’t receive confirmation emails. If this has happened to you, you should now be able to enter your email address and request a new password. After that you’re good to go and thankfully there’s still plenty of time left.
This will also mean that anyone who used the contact form to request help will think their message has been sent when it hasn’t. Anyone who purchased pattern downloads during the affected period won’t have received confirmation emails with download links either.
If you’ve had any problems, and resetting your password isn’t the fix you need, the contact page has been tested and is working again now.
Sorry for any inconvenience. Glad it’s all sorted now, happy bidding. You might want to check your bids – All Auctions
Thanks for your continued support.